Required Skills
Are you a fit for this role?
Upload your CV once and see how you score against this job, plus what to highlight before you apply.
Takes about 30 seconds. Free, and you can use the same CV on any job.
Job Description
Company DescriptionIndexed builds innovative SEO systems designed for the future of search. We partner with ambitious brands to deliver full-stack SEO solutions, supported by high-performance design, development, and strategic insights. Trusted by global clients, Indexed has driven millions in revenue, clicks, and conversions, along with top-ranking results in highly competitive markets. We create scalable, enduring growth systems for enterprise brands across the US, UK, and Europe.
Role DescriptionWe’re looking for an experienced Project Manager / Customer Success Manager to own client relationships and project delivery for our growth marketing agency. You’ll be the primary point of contact for clients, coordinate cross-functional teams, and ensure exceptional service delivery.
What You’ll DoManage day-to-day client communication via Slack, email, and callsCoordinate work across SEO analysts, designers, developers, and HubSpot specialists to get the work doneReview deliverables before they go to clients, ensuring quality and accuracyHandle client questions, concerns, and escalations with confidenceTrack project timelines and hold team members accountable for deadlinesIdentify upsell opportunities and flag risks earlyWork with finance on billing and invoicing matters
What We’re Looking For3+ years in project management or customer success at a digital marketing agencyWorking knowledge of SEO, web development, CRM (HubSpot preferred), and design — you don’t need to be an expert, but you need to understand enough to challenge the team and speak intelligently to clientsStrong project management instincts — you’re organized, detail-oriented, and can keep multiple workstreams movingExcellent written and verbal English communicationComfortable being direct — you know when to push back on clients and when to crack the whip internallyExperience working with international clients (UK/US preferred)
What You’ll GetCompetitive pay based on experienceOwnership of your function — we’ll trust you to run the showA chance to build and scale the growth engine of a seven-figure agency
How to ApplyTwo steps. You need to do both to be shortlisted.1. Apply through LinkedIn.2. Email careers@joinindexed.com with the subject line Junior Project Manager — [Your Name], and include:Your CVAn example of a client relationship or project you managed end-to-end — tell us what the challenge was and how you handled it. Applications without the email will not be reviewed.
Interested in this position?
This role is advertised by Indexed, sourced from LinkedIn. Apply here and we will share your profile with the employer, or use the link below to apply on the original posting.